Recently we have received information from a series of customers that Is XTB a good broker is not operating reputablely. After a period of investigating the cause and looking for answers, XForex has realized that the reason for the complaint stems from both objective and subjective issues. If you are interested, please take a few minutes to read the article below.
Find out the reasons why trader Is XTB a good broker
According to information sources, the reasons why traders have to complain about XTB are divided into 2 streams. The common point of these rumors is that they are all false and have the potential to seriously affect the reputation and transparency of XTB brokers.
The rumors stem from customers’ misunderstanding of XTB global
Among them, rumors stemming from customers’ misunderstandings about XTB Global are the most common. There may be some problems during the customer experience when using XTB that affect investment and trading. For example, network congestion, inability to withdraw money, failure to create a new account…
For those reasons, XTB has a bad reputation for untrue information. Therefore, before concluding the case, customers should check the causes. At the same time, identify errors and provide the most effective remedies.
Rumors about XTB being a scam come from competitors
Operating for more than 20 years in the financial market, XTB has achieved a lot of success that competitors in the industry have to admire. That’s why unfair competition has occurred between trading exchanges today. One of them caused XTB to receive false rumors and fraudulent appropriation of assets.
These rumors about XTB being a scam make many investors confused. Causing them to fall into a state of confusion when deciding to invest here. However, tricks to bring down XTB’s reputation still cannot overthrow the strength and deep trust of customers in us.
The evidence debunks the statement Is XTB a good broker as false
To supplement the criticism of the Is XTB a good broker rumor above, it is false. Below is the evidence collected by XForex about XTB Global.
Impressive achievement numbers of XTB exchange
Some impressive achievements with huge numbers of XTB after 20 years of operation include:
- Serving more than 400,000 customers from all over the world.
- XTB operates on a large scale, with a total of 13 offices globally. These include Poland, England, France, Germany and Chile.
- XTB provides users with over 2100 different trading products. From stocks and shares to commodities and precious metals…
- There are more than 1,800 trading codes globally with daily two-way transaction rates reaching millions of dong.
See more: Trade safely and effectively on reputable Broker XTB
Evaluate XTB exchange through operating licenses
Traders can easily evaluate the XTB exchange and confirm its reputation and transparency through operating licenses, including:
- CySEC: License from the Cyprus Securities and Exchange Commission.
- FCA: Operating Certificate No. 70345 from the European Financial Commission in the UK.
- IFSC: XTB is registered and licensed to operate with code 60/413/TS/17.
- AFM: Operating with number 120056 issued by the Dutch Financial Conduct Authority.
- KNF: Financial Management Force in Poland.
- CNMV: XTB operates with license number 3867 issued by the Spanish General Directorate of Financial Administration.
In addition, XTB also receives a lot of trust from leading experts in the Forex world. Continuously receiving operating licenses from leading financial institutions. Promote XTB’s advancement and increasingly assert its position in the hearts of customers. Help them feel more secure every time they cooperate and trade on XTB.
Extinguish the Is XTB a good broker from the awards achieved
Another factor that has the potential to completely quell XTB complaints is XTB’s outstanding awards. Including:
- XTB received “Best Forex Broker” (2019) – CEEGC Budapest Award.
- “Best Trading Platform” – Best trading platform at Forex Expo Awards 2019.
- At the 2020 Broker Awards ceremony, XTB received the “Best CFD Broker” award.
- Received the “Best Customer Service” award for best customer service awarded by Annual Review 2021.
- “Best Forex Broker for Beginners” awarded by Brokertested.com organization in 2022.
It is these awards that show us the tireless efforts that XTB has created. To give customers the best service experience when participating in transactions on XTB.
Policies to ensure customer rights of XTB exchange
Another thing that we cannot ignore when talking about XTB’s reputation. Those are the policies that ensure customer rights when trading on XTB. According to the operating mechanism of prioritizing user safety, XTB has introduced many provisions:
- Policy to protect positive account numbers for users:
Make sure your user account never falls into a situation where your funds are out of pocket. At the same time, minimize the risks that may arise in transactions.
- Protect customer accounts:
XTB uses 128-bit SSL encryption technology to control, secure, and store customer information. Applying multiple authentication methods helps accounts be accessed by only the owner.
- Compensation policy for XTB customers:
In case the exchange encounters any problems related to platform collapse. A compensation policy will apply, a sum of money will be paid to customers to resolve personal damages.
- Separate account protection:
When using this mechanism, your account will be segregated on the platform. At that time, the user will not have access to the account, ensuring absolute safety and security.
See more: Instructions on XTB open account steps quickly
How Is XTB a good broker when having problems and how do contact customer service
Users who become trading members on XTB Global have the right to ask if Is XTB a good broker whenever they encounter problems. XTB encourages customers to immediately contact the system if they detect any cases of fraud, fraud, or personal profiteering. All information will be guaranteed to be received, processed, and resolved perfectly.
To contact the system’s customer service team, traders can use the following contact methods:
- Email: all.sale.vn@XTB.global
- Phone number: +84 287 300 3301
- Chat online on the XTB platform
summary
Through the issues that XForex has answered above, surely readers can easily distinguish between fake Is XTB a good broker. Therefore, please completely trust XTB Forex every time you carry out your campaign.
FAQ
Is XTB licensed to operate in Vietnam?
According to the provisions of Vietnamese Law (2005), foreign exchange trading activities in our country are not allowed. However, there are no regulations prohibiting or handling acts of participating in the financial market.
Do Vietnamese traders enjoy protection policies from XTB?
XTB applies insurance levels to all customers worldwide. With a value of up to 1 million USD, to protect the rights of Vietnamese traders in particular and global traders in general.
Are the rumors about XTB being a scam true?
XTB has an impressive profile with operational certificates and prestigious awards. Therefore, the rumors about XTB appropriating assets are completely false.
