Are you looking for the most accurate information about the XTB delete account issue? Then you don’t need to worry anymore because today XForex has compiled query data about this question in the article below. So please continue reading to learn more about the procedures and how to delete your account on XTB.

What are the common reasons traders decide to have an XTB delete account?

After a period of experience trading on foreign exchange platforms. Surely there will be a few traders who want to close their accounts. According to Trader Union experts, there are 3 main reasons why users make this decision. Please refer to them and consider them carefully before deciding to open an account on XTB.

• XTB is a broker that focuses mostly on the Euro. Furthermore, analytical documents, complaint procedures, or trading documents provided by the exchange are only accepted in English. Language barriers have made it difficult for traders to operate. That’s why they often decide to abandon XTB.
• The support team of the XTB system was established a long time ago. However, they do not support customers on weekend working days. Sometimes problems even take 3-4 days to be resolved. That affects traders’ market exploration and transaction management.
• Compared to other competing brokerage platforms, XTB broker only offers a Demo account with a usage period of 30 days. Meanwhile, other foreign exchange exchanges have longer or sometimes unlimited periods. Although it is not a main trading tool, the XTB Demo login helps new traders have more opportunities to expand.

Can a closed XTB account be opened?

So if you have an XTB delete account, can you reopen a previously closed account? The answer here is yes, users are allowed to open closed XTB accounts. To reopen your account, the best way is to contact XTB’s customer support team. Through contact forms such as phone numbers, email, or online chat.

Besides, staff from the system may ask you to provide some necessary information to verify your identity. That is to ensure that the request to reopen the account from the user is legitimate. Next, you just need to follow the instructions given by the team. Then your account will be reopened quickly and safely. So you can deposit money into your account to start trading again on XTB without having to XTB create account.

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What do you need to do and what happens when XTB delete account?

Once you have decided to delete your XTB account, do not simply lock the account. In addition, some important factors need to be addressed. So what will traders need to do when closing their accounts on XTB?

XTB broker requires account verification

First, when setting up and sending an account closure request to XTB staff. You will have to fulfill account verification requests through personal documents. Or sometimes answer security questions provided by the system. The goal of this activity is to protect customer interests. And make sure the request to close the account is legal. At the same time, prove that the request is not requested from a third party without the consent of the owner.

This process is indeed very important to prevent cases of fraud and account abuse. So you definitely cannot skip this step.

Deleting an XTB account results in a loss if the position is open

If you decide to delete your XTB account in case you have an existing trade or open position. At that time, if the positions are not closed in the market, it can lead to two cases of loss or gain. If you close your account then you may miss out on a large amount of profit or burn your capital, so close all open positions. At the same time, make sure your account is completely free from trading activities on XTB. Because that will help you prevent any unintended financial consequences after deleting your account.

Financial reporting and tax obligations of XTB broker

After you have completed the steps above, the next important thing you need to pay attention to is storing all financial reports and transaction history. These documents function for future tax purposes. 

Besides, you still need to fulfill tax obligations related to transactions made during previous operations. Or maybe these reports will make it easier for you to open a new account on any forex exchange.

Make a withdrawal of XTB money to your account

One more thing that you need to note before closing your XTB account is to withdraw XTB money to your account. Note that the XTB account and bank account must have the same owner as the first registered owner. In addition, you need to comply with the withdrawal procedure requirements. That helps limit any possibility of not being able to withdraw money on XTB.

Confirm text XTB delete account

Finally, after completing all the above operations. At the same time, your request to close your account has been processed. You will now receive a confirmation text. Sent by the XTB system via communication methods. This document serves as proof that you have decided to close your account at a specific time. If there are any wrong orders or future consequences related to the problem. This text will be a tool to solve your difficulties more easily.

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How to safely XTB delete account?

After reading all the above information, you still decide to delete your XTB account. Then contact XTB customer service. You can contact XTB via Email, if:

• You are an EU resident – Contact email: cs@xtb.com
• You are a UK resident – Contact email: ukservice@xtb.co.uk
• You are a resident of another area – Contact email: int@xtb.com

Under the dedicated guidance of leading experts in the XTB system team. Your request to close your account will be processed as quickly and thoroughly as possible.

summary

The process of processing an XTB delete account request is not a simple matter. So before deciding to close your account on XTB. Dear readers, please refer to the information given by XForex as carefully as possible so as not to leave any unfortunate consequences.

FAQ

Can a customer reopen a previously closed XTB account?

Previously closed accounts on XTB can be reopened at any time you wish. Just send a request via team email, and support will activate your account for you.

When will the XTB account automatically close?

If your account is not guaranteed to be active within 90 days. The XTB system will automatically temporarily close the user account. This means that you will not be able to access your account and make transactions on the platform.

Should I close my XTB account or not?

If you ensure the positions on your account are no longer active. Then it is not necessary to close the XTB account, because the closing process is quite complicated. And if the account is inactive for a while, XTB will automatically lock it.