Do you want to participate in the financial market and profit from trading Forex, stocks, cryptocurrencies, or other products? You are a forex trader and are looking for a reputable, quality trading platform. If so, you cannot ignore XTB – today’s leading trading platform. Let’s find out with XForex how to XTB sign up in detail in the following article.
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ToggleTips on how to XTB sign up on your phone
Step 1: Visit the official website of XTB
Visit XTB website at: https://www.xtb.com/
After accessing the link, the screen interface will appear as follows:

Provide an email address to start creating an account
Here you need to enter your email address check the box “I agree ….” and click “Next Step”
Next, you need to select your country and set up a password for your XTB account.

Step 2: Provide personal information for the account profile


In the “I declare” section, you should check “I am not a US person”!
Then select “Next Step”.
Provide address information. Please enter the address as it appears on your documents.

Select the language and currency of the transaction. Here you enter the referral code ” 7567205 ” to receive English support staff every time you contact them.

Next, you tick to agree to the terms of the exchange.


At this point, the trader has completed account registration.
Step 3: Download XTB App
Before using an XTB account to trade. We need to download the XTB application to our phone to activate and verify the account.
To trade on XTB, you need to download the XTB trading app to your phone. The XTB trading app is the xStation 5 trading platform, designed specifically for mobile devices. The XTB trading app gives you access to over 3,000 trading instruments. Track price movements, perform technical analysis, place orders, manage risk, and receive up-to-date market news.
To download the XTB trading platform app to your phone, you need to follow these steps:
- Step 1: Open the Google Play/AppStore application.
- Step 2: Search for the XTB app and start downloading.
- Step 3: Click the “Download” button to download the XTB trading platform app to your phone.
However, in this case, we can download the application from the exchange’s recommended link.


Step 4: Log in to the XTB app
After successfully downloading the application, you need to log in to your account in the XTB application.
To log in to your XTB account, you need to follow these steps:
- Step 1: Access the XTB App to log in.
- Step 2: Enter your email and password, then click the “Login” button.
- Step 3: After successful login, you will be redirected to the XTB homepage.


Step 5: Verify identity
After logging into your account, the main screen will display ” Verify your account “, click to start verification.

The exchange will ask you to verify your identity documents, click “Upload documents from your phone”.

Verification steps include 2 steps:
Verify your identity and verify your address. You need to complete these two verification steps to activate your account and get ready to trade. To verify, select “Start Verification”.

Next, you need to check the information to see if it matches the information on the document.

Next, you need to choose a type of document to verify your identity. Today, we will guide you on how to verify your identity using “ID card”.

After uploading the front and back of your ID card, select “ Next ” to go to the next step.
Note that when uploading documents, please note that the photo must be clear and contain all relevant information.
Step 6: Verify address
Next, you need to verify the address information you provided earlier. Here, there will be many types of documents for you to choose from.

Once you have selected the type of document to verify, you need to upload the front of the document with a clear and accurate address according to the information you provided.
Then, you select ” Next “. So the identity verification steps have been completed.

Your job now is to wait for the verification of documents from XTB. Normally, the processing time will take about 24 hours. If you need it urgently, please contact the support staff of the exchange.
Remember: The documents for verification must be valid. Also, it must not be more than 180 days from the date of issue.
See more: Instructions on how to quickly open an XTB account
Reasons for not being able to XTB sign up
During the XTB sign up process, you may encounter some problems that cause the registration to fail.
Violation of XTB trading platform user terms
One of the reasons why you cannot XTB sign up. It is a violation of the user terms of this trading platform. The user terms are a set of rules that you must comply with when using XTB’s services.
Conditions when XTB sign up
Some important user terms that you need to note when trading on the exchange:
- You must be 18 years of age or older and have full civil capacity.
- Be a citizen or legal resident of one of the countries in which XTB operates.
- Provide accurate, complete, and up-to-date information about your personal and financial information.
- Accept risk and responsibility for your transactions on XTB.
- If you violate any of the user terms, XTB reserves the right to refuse, cancel, or close your account without prior notice. Therefore, you should carefully read and understand the user’s terms before registering an account.
Network connection error during registration
Another reason why you cannot XTB sign up is a network connection error. When registering, you need a stable and fast network connection to be able to send and receive the necessary information. If your network connection is interrupted, slow, or weak, you may encounter problems such as:
- Unable to access the XTB trading platform website or app.
- Unable to enter or submit registration information.
- Unable to receive a confirmation email or verification code from XTB.
- Unable to upload account verification documents.
To fix network connection errors during registration, you can try the following:
- Check your network connection, including wifi, 4G, or 5G. You should use a stable and fastest network connection possible.
- Try XTB sign up again on another device, such as another computer or phone.
- Try signing up again on another browser, such as Chrome, Firefox, Safari, or Opera.
- Contact XTB customer support to resolve the issue.

Incorrect/insufficient information provided to register for an XTB account
Another reason why you cannot XTB sign up is that you have provided incorrect/insufficient information to register. When registering, you need to provide your personal and financial information accurately, completely, and up to date. If you provide incorrect/insufficient information, you may encounter problems such as:
- Unable to create an XTB account.
- XTB account could not be verified.
- Unable to trade on XTB.
- Unable to withdraw funds from XTB account.
To fix the error of providing incorrect/insufficient information when registering, you can try the following ways:
- Double-check the information you have entered, including your email, password, full name, phone number, date of birth, nationality, address, and personal tax identification number (if applicable). You should ensure that this information is accurate, complete, and up to date.
- Double-check the documents you have uploaded to verify your XTB account, including proof of identity and utility bills. You should ensure that these documents are valid, legible, and match the information you have provided.
- Contact XTB customer support to resolve the issue.
How secure is the XTB trading platform when registering?
When XTB signs up, you also need to pay attention to the security of the XTB trading platform. Broker XTB trading platform security is the protection of your personal and financial information from being disclosed or misused by third parties. XTB platform security is one of the important factors to evaluate the reputation and quality of a trading platform.
Broker XTB is a reputable and secure broker, licensed by reputable regulatory bodies such as FCA (UK), KNF (Poland), CySEC (Cyprus), and IFSC (Belize). XTB also applies advanced security measures to protect customer information, including:
Make sure your XTB account opening password is highly secure
XTB account opening password is one of the important factors to protect your account. You should choose a password with high security, that is:
- Must be at least 8 characters.
- Must include both uppercase and lowercase letters.
- Contains at least one number and one special character.
- Do not match passwords you have used for other accounts.
Traders should change their passwords regularly for added security. If you forget your password, you can request a password reset by clicking the “Forgot Password” button on the XTB website or app.
Verify the XTB trading account
XTB trading account verification is the process of confirming your identity and address by providing your CCCD documents and utility bills. XTB trading account verification is required for you to be able to trade and withdraw funds on XTB.
Accounts can be opened when XTB sign up
When XTB signs up, you can only choose one account type, Standard. This account has lower spreads, no trading fees, and no minimum balance requirement. This account is suitable for beginners or those who want to trade with small amounts.
Does XTB allow opening multiple accounts at the same time?
If you want to open multiple accounts at the same time to have more flexibility in trading different products, you can do that with XTB. You can switch between your accounts easily on the XTB website or trading app.
However, you should note that each of your accounts will have a separate account number and a separate verification phone number. You will also need to verify your account for each account you open. Each account will need to use a different email and password to log in.
Why should you XTB sign up now?
If you are still undecided whether to XTB sign up or not. We will list some reasons why you should register now.
Trading advantages with leading financial platforms
When you XTB sign up, you will be trading on a leading financial platform. XTB’s xStation 5 trading platform has outstanding features such as:
- Friendly and easy-to-use interface, suitable for all trading levels.
- Supports multiple devices, including computers, phones, tablets, and smartwatches.
- Offers over 3000 trading products, including Forex, stocks, indices, commodities, cryptocurrencies, and ETFs.
- Allows trading with high leverage, up to 1:500 for Forex and 1:10 for cryptocurrencies.
- Features professional charting and technical analysis tools, including over 50 technical indicators, drawing tools, and chart patterns.
- Features one-touch trading, allowing you to place orders quickly and easily from the chart.
- Has a risk management feature, allowing you to set stop-loss, take-profit orders and monitor the value of your account.
- Features market news, allowing you to follow important events affecting the market and get analysis from leading experts.
With these features, you will have a great and efficient trading experience with XTB.
An attractive XTB Bonus program is taking place
The XTB Bonus Program is a promotional program for new and existing XTB clients. The XTB Bonus Program allows you to receive attractive incentives and gifts when opening an account, depositing, trading, and referring friends. Here are some details about the XTB Bonus Program:
XTB Bonus Details When Opening an Account
When you open a new XTB account, you will have the opportunity to receive one of the following XTB Bonuses:
- Bonus 30 USD: You will receive 30 USD in your account immediately after successful account verification. You can use this amount to trade XTB products.
- Bonus 50%: You will receive 50% of the value of your first deposit into your account, up to a maximum of 500 USD. You can use this amount to trade XTB products.
- 100% Bonus: You will receive 100% of the value of your first deposit into your account, up to a maximum of 1000 USD. You can use this amount to trade XTB products.
You can see details about the conditions and how to receive the XTB Bonus when opening an account so as not to miss this opportunity.
How to register to receive XTB Bonus?
To register to receive the XTB Bonus, you need to follow these steps:
- Step 1: Visit XTB’s website and log in to your account. Register according to the instructions above if you do not have an account.
- Step 2: Complete account verification as instructed above.
- Step 3: Proceed to deposit money into your real account. After a successful deposit, you will receive an email notification about receiving a bonus from XTB.
- Step 4: Check your account balance to see if you have received the XTB Bonus. If you have received the XTB Bonus, you can start trading on XTB.

Is XTB reputable?
If you are worried about the reputation and safety of XTB. XTB will help you answer this concern in the following content.
The exchange’s international financial licenses
XTB is a reputable and secure broker, licensed by other regulatory bodies such as FCA (UK), KNF (Poland), CySEC (Cyprus), and IFSC (Belize). International financial licenses are certifications issued by reputable regulatory bodies to brokers. This confirms that these brokers comply with regulations and standards of operation, security, transparency, and fairness.
XTB trading platform is trusted by many global traders
Another factor to evaluate the reputation and safety of XTB is the trust of many global traders. XTB is a large-scale and wide-ranging trading platform. Present in more than 20 countries around the world. XTB also has a large and loyal customer base. With more than 200,000 registered customers and more than 65,000 regular traders. XTB has also received many awards and high ratings from prestigious organizations and magazines, such as:
- “Best Forex Broker 2020” Award by Bloomberg Businessweek Poland.
- “Best Forex Broker 2019” Award by Global Banking and Finance Review.
- “Best Forex Broker 2018” Award by Wealth and Finance International.
- “Best Forex Broker 2017” Award by Online Personal Wealth Awards.
- “Best Forex Broker 2016” Award by FX Cuffs Expo.
- 5-star rating from Trustpilot, one of the world’s largest customer review sites.
With these awards and reviews. You can rest assured that XTB is a quality broker and is trusted by many global traders.
See more: Review XTB: Reliable and safe forex trading platform
What should I do if I forget my password?
If you have forgotten your password, don’t worry. You can request a password reset by clicking the “Forgot Password” button on the login page. Then, you need to enter your email and click the “Send” button. You will receive an email from XTB. It contains a link to reset your password. Click on this link and enter your new password, then click the “Confirm” button. You can now log in to your XTB account with your new password.
So in the above article, XForex has guided you on how to XTB sign up. How to open an account at the world’s leading reputable trading platform. Hopefully, this article will help you have a quick and smooth XTB sign up process.
FAQ
How many types of trading accounts does XTB have?
When XTB signs up, you can only choose one account type, Standard. This account has lower spreads, no trading fees, and no minimum balance requirement.
Does XTB allow opening multiple accounts at the same time?
The answer is yes. If you want to open multiple accounts at the same time to have more flexibility in trading different products, you can do that with XTB.
Is the XTB platform reputable?
XTB is a reputable and secure broker, licensed by other regulatory bodies such as FCA (UK), KNF (Poland), CySEC (Cyprus), and IFSC (Belize).